If you are reading this blog, there is a chance that you know a few things about technology. I don’t want to alienate anyone who does not consider themselves an “expert”—I don’t consider myself an expert. But chances are you know how to get online, know how to check your email, and know better than to send your credit card information to a Nigerian Prince.
If you know these things, then chances are that you know more than the average person about technology, and chances are you are the go-to person for parents, fellow staff, and members of your own family for technology help. I have spent more than my fair share of evenings using Join.me to fix my mother-in-law’s email. You may have encountered more than a few families that enlist their children to maintain their computers, an often unwise and unsafe situation.
There are a few really great options for bringing families and parents up to speed when it comes to technology, especially the kind of technology that relates to their child’s education. I have heard of more than one student use the excuse “I need it for school” as an excuse to talk with their friends on the computer or waste time surfing the web (okay, that was me).
I recommend using a portion of your school’s open house or beginning of the year orientation to hold a brief primer on the technology in the school and cover thoroughly what their child will be using and how often. This serves the purpose of bringing parents up to speed with what is required and lets them know what resources they have available. For example, a parent who wants to know how they can help their student in math may not know that you have online tutoring videos, or that your school subscribes to a practice service such as Ten Marks.
Then make sure that you have your most tech-savvy staff on hand for an open forum where parents who have concerns or want to know more can talk one-on-one with a teacher about their personal tech issues, such as: “How can my child write a Word document without buying Word?” (Answer: libreoffice or Google docs) or “What apps should we get for our child’s iPad?” (a few tips here) or “What is a great free antivirus program?” (Microsoft Security Essentials)
Have your students interview their parents about what skills they would like to know more about, then point them to Teach Parents Tech. Developed by Google, this great site seeks educate non-computer people in how to better use their machines by providing them a great list of simple-to-follow instructional videos on how to do such tasks as sharing a photo, setting up a webcam, getting on the internet, and more. Making it into an assignment for your students will serve the purpose of helping parents know more about technology and starting a conversation about computer use at home that most parents would rather avoid.